NARWAL Freo Z Ultra Robot Vacuum and Mop Combo, Dual RGB Cameras and Chips, AI Avoidance, 12000Pa Suction, Real-Time Decisions, Adaptive Hot-Water Self Wash & Self Emptying, Pet Hair, Quiet, White
Original price was: $1,499.99.$1,299.99Current price is: $1,299.99.
Price: $1,499.99 - $1,299.99
(as of May 18, 2025 21:36:58 UTC – Details)
From the brand
Narwal was founded to create innovative products that provide real value and make a meaningful impact on people’s lives. As a global top 5 vacuum brand, we now sell in over 30 countries, and proudly serve over 1.8 million families worldwide.
At Narwal, we prioritize people above all. We strive to be friendly and accessible, working alongside our customers to enhance service and communication.
Shop Narwal Products
[New Release] Narwal Freo Z10
[Flagship] Narwal Freo Z Ultra
Narwal Freo Pro
Narwal Freo X Ultra
NARWAL S20 Pro
Narwal Freo Z10
Narwal Freo Z10
Narwal Freo Z Ultra
Narwal Freo Z Ultra
Narwal Freo Z Ultra
Narwal Freo Pro
Narwal Freo Pro
Clean Before You Even Notice – The world’s first robot vacuum with dual 1600×1200 HD cameras and dual chips. Freo Z Ultra sees everything in high-definition color and evaluates its surroundings with groundbreaking AI to enable real-time cleaning decisions.
Advanced Obstacle Avoidance – Dual cameras and on-board AI recognize over 120 objects to closely avoid obstacles while maximizing cleaning coverage. Hazards like pet accidents are avoided by 150mm, with furniture legs and safe objects cleaned up to within 8mm. It even reacts to and avoids unexpected dangers as they appear.
Real-Time Cleaning Decisions – By identifying dirt, dual-chip AI deploys suction or mopping. Dust detected? Liquid? Mop on, suction off — make dirt and dustbin smell vanish. When big mess is detected, it employs a matrix cleaning pattern going horizontally and vertically until floors flawless.
Ultra Quiet Self-Empty Station – The docking station works quietly but thoroughly to clean and maintain Freo Z Ultra. AI detects mop contaminants and cleans between 104°F and 140°F to avoid scorching while flushing grease, then reaches 167°F for a hygienic clean. A 2.5L dustbag holds 120 days of compressed self-emptying dirt, a self-cleaning and drying system avoids smells.
Tornado Suction, Breezy Sound – Industry-leading 12,000Pa suction at low-noise pairs with a certified tangle-free brush to maintain cleaning performance day after day. Easily lifts dirt and pet hair from carpets and crevices, while getting right up to the wall with EdgeSwing technology. A new baseboard cleaning module even removes overlooked dirt from the vertical baseboard.
Leaves Floors Shining – Dual mops press down with 1.2 kg of force and scrub at 180 RPM to remove even the most stubborn stains. Their triangular mop heads reach right up to the edge and won’t leave streaks. Waste water is analyzed to ensure floors are flawless, if it isn’t clean, Freo Z Ultra won’t stop until it is.
What’s in the Box – Side brush x 1 pair; Base station power cord x 1; Floor detergent x 1; Extension ramp x 1; Dust bin filter x 1; Base station dust bag x 1; Baseboard cleaning module x 1; Baseboard rag x 3; Replaceable insert bin x 1; Product manual x 1
Note: Only support 2.4GHz Wi-Fi. 5GHz Wi-Fi is not supported.
Customers say
Customers find the robotic vacuum cleaner effective at cleaning floors and mopping, with an intuitive app and easy setup process. The device operates quietly, has amazing mapping accuracy, and charges quickly. While some customers consider it worth the investment, others say it’s not worth the price. The suction power receives mixed feedback – some praise its power while others report poor cleaning performance.
AI-generated from the text of customer reviews
7 reviews for NARWAL Freo Z Ultra Robot Vacuum and Mop Combo, Dual RGB Cameras and Chips, AI Avoidance, 12000Pa Suction, Real-Time Decisions, Adaptive Hot-Water Self Wash & Self Emptying, Pet Hair, Quiet, White
MAECENAS IACULIS
Vestibulum curae torquent diam diam commodo parturient penatibus nunc dui adipiscing convallis bulum parturient suspendisse parturient a.Parturient in parturient scelerisque nibh lectus quam a natoque adipiscing a vestibulum hendrerit et pharetra fames nunc natoque dui.
ADIPISCING CONVALLIS BULUM
- Vestibulum penatibus nunc dui adipiscing convallis bulum parturient suspendisse.
- Abitur parturient praesent lectus quam a natoque adipiscing a vestibulum hendre.
- Diam parturient dictumst parturient scelerisque nibh lectus.
Scelerisque adipiscing bibendum sem vestibulum et in a a a purus lectus faucibus lobortis tincidunt purus lectus nisl class eros.Condimentum a et ullamcorper dictumst mus et tristique elementum nam inceptos hac parturient scelerisque vestibulum amet elit ut volutpat.
Karici –
6 months of ownership and zero regrets
I have owned a few robotic vacuums and a robotic mop over the years, so wanting to spend even more money on yet another device left me feeling more than skeptical. I have owned the Narwal for 6 months now, using it weekly to vacuum and mop multiple areas of my house, including both wood and tile floors, and I have no regrets on this purchase. To be able to push a button and this device literally does all the work of vacuuming and mopping the floors is amazing. It gets under furniture, in corners, and detects items lying on the floor and maneuvers around them so they don’t become “dinner” for the Narwal. As a bonus, it also dusts the baseboards as it goes along with a soft attachment on the side. The only effort I need to do is add water and empty dirty water for the mop and occasionally replace the waste bag. The mop heads are self-cleaning and they actually clean really well. They are white cloth and the Narwal auto-detects when it is time to go back to the station for a cleaning. I didn’t think it would actually keep the mop heads white, but after 6 months, they are as white as the day I first used them. It also auto dries the mop heads when it is done mopping so no mold or mildew after.Previous robotic vacuums I owned would get stuck and I had to hunt them down under furniture because there was no way to know where it got stuck unless you happened to see it or hear an alert. The Narwal, on the unusual occasion it does get stuck somewhere (which doesn’t happen often), it tells you right on the app exactly where it is located, so no hunting. What a concept!The best part, it is quiet. When I read other reviews saying the Narwal was quiet, I thought, “No way”. I had to pause every other vacuum I ever owned to talk on the phone or watch TV. Not the Narwal. It can vacuum and mop while I sleep and it doesn’t disturb me at all. I have cats who hated my previous vacuums, beating on it and running from it because the device was so loud and the cats were “chased” by it. With the Narwal, the cats actually walk right up to it and aren’t scared of it because of how quiet and predictable it is. When the Narwal detects a cat, it stops. When you first set up your Narwal on the app, it asks if you have any pets, so it can detect pets in your home during task completion.Predictability in performance is so important. Other vacuums drive around haphazardly, and you hope it happens to get every area of your home. They also need need to return to the base to charge, but it doesn’t exactly know where the base is, so it drives around aimlessly until it gets within range and then tries to dock, but gets it wrong over and over and has to keep trying. Sound familiar? Yeah, not the Narwal. The Narwal always knows where the base is. When it needs to go back to the base it goes straight there, drives in to the base the first time like precision. You never realize how annoying other vacuums are until you get the Narwal and you don’t have to settle for inadequacy anymore.Now you are probably thinking, this sounds great, but what are the drawbacks? If you want something that is the equivalent of scrubbing the floors on your hands and knees, this isn’t it. It isn’t 100% perfect. Yes, you will find the occasional crumb still on the floor after vacuuming and you aren’t going to eat off your floor after it’s done mopping. This isn’t a professional cleaning service. It’s a robotic device, so I would say manage your expectations. I didn’t go into this expecting perfection, so I’m okay with this being really good, not absolutely perfect. It has saved me from a lot of labor, and that matters to me as a person with chronic health conditions. The app has a number of settings and it took me a while to figure out where all the settings are, but I appreciate that it has those customizations. If you don’t feel comfortable with technology and app use, that might be a drawback for you. But you could just simply use the buttons on the Narwal unit itself rather than the app for operation. A pro tip: use the lock feature on the unit to lock the buttons. My cat started using the Narwal as a perch and accidentally started pressing buttons. He felt all powerful at his newfound skills in being able to launch the device all on his own!
tmoe –
A very smart vacuum and mop robot which does a very impressive job
I wanted to use this vacuuming and mopping robot for at least a month before I wrote a review, so I really could get to know how to properly use it and how it performs. It is so easy to use. Technically, you could get started immediately once you plug in the charging station and give it some time to charge. Out of box, the only assembly is popping on the cleaning ‘whiskers’, slipping the mop pads on, and popping in the detergent container which is already pre-filled. For a fast start, you just push the button on top of it and if it’s the first time, it will go around and map out the rooms in your home. Once mapped, you can just start him manually by pushing the button and use all the defaults set up or better yet, add the app to your phone and you can see all the settings and modes you can use. For instance, you can do regular vacuum suction or super-powerful suction. Or, for area rugs (or any rug actually), you can tell it to vacuum it, cross over it (skip it), or don’t even get on it at all- side step it entirely. Each run, he’s (I named him Wally) constantly updating his surroundings so your map will get better each time. He will do one room at a time and do the outside boundary first including baseboards if you want him too, then he goes back and fills it all in. He will stop on occasion to go back to his base to either recharge (although he carries a charge for at least 2 hours at full force capacity and mopping.), empty his dust tray (it gets sucked up and compacted in the main dust bag in the base), or to rewet and clean his mop heads. There’s a smart mode where you can just let the robot decide what to do- he knows if it’s carpet, tile, hardwood, area rug, etc. He’s very quiet, I usually cannot hear him at all when one room over or more. In fact, we had the football game on when he came into the family room and it didn’t even bother us where we needed to turn up the volume. It’s not a whisper, but it’s not loud. Kind of like constant ‘white noise’ in the background. If he somehow gets stuck, he can call for help by making sounds. Or, if you don’t know where he is, you can either just look at the app and you can see him moving or where he’s stuck right on your map. If he does get stuck somehow, you can opt to receive a text. I do this, and it says exactly what’s going on, error code, what room he’s in, you can even see the path he took in each room for that particular cleaning cycle. Back to getting stuck, he does an excellent job of avoiding obstacles, but I initially forgot to mark certain areas where I want him to skip in the app. (This is easy to do, you just shade in the area on your map and he will avoid it, but make sure he has access to a path in or out or past it – he follows instructions so if for instance you block too much and cover the door way leading back out of a room, he will stop and send you a message. I forgot to mark under my bed as a no go zone, so once under there it was like an obstacle course, things shifted, there were wires and cords, etc so he got stuck. Not his fault, it was mine for not keeping him out of there. You can set up a schedule in the app where you decide which days of the week, how often, which tasks (mop, vacuum, or both), and which rooms or entire house). He’s connected to your phone via a bluetooth connection so you need wifi. We had no dead spots or issues so this was a non-issue but I just wanted to bring that up. Also, if he’s vacuuming and let’s say he can’t get it all in the first swoop, he’ll go back and do it again. If he still doesn’t have it all, he will repeat this multiple times until either it’s cleaned up or it’s just not gonna come out- this is for both mopping and vacuuming. His base takes up about as much room as a home office sized paper shredder. If you need help or have a question on how to do something a certain way, their customer support has always gotten back to me within 24 hours via email- or you can call. I hope you found all of this helpful. I would definitely recommend you get yourself this model (Freo Ultra Z).
Janis Tanouye –
I absolutely love my Narwal it makes keeping the house so easy. I have 2 small dogs and of course 3 teen boys so sometimes things get left on the floor like socks , dog toys ect. The Narwal has an amazing obstacle avoidance and can show you on the map where and what the item is. This is truly a set it and forget it. I love how I can have my floors mopped and vacuumed while I am doing other things. I don’t find it loud or disruptive. This is one of my most used small appliances in my home
Steven Drury –
I got my Narwal Z ultra and it ran the 1st time and was all setup. I set up a schedule and the vacuum gave me an error. I called customer support and they walked me through steps to get it working but it still would not work. They then sent me a FEDEX return slip and a week later I had a replacement unit. The unit has worked perfect ever since. The mopping feature works really well I have had a couple of really dirty spots and the unit detected them and went over it multiple times to clean it. Very happy with my purchase.
Add to Cart –
EDIT: I have had this machine for 6 months now and I am still THRILLED with it. It’s strange to hear that people have had issues because that has not been my experience whatsoever! I should mention that I have five cats that shed and scatter clay litter around near their boxes in addition to construction dirt and dust and spouse that brings in lots of dirt and mess after a day’s work.I purchased this machine right when it came out which was prior to a home renovation. I had my eye on the X ultra but just as I was about to purchase, the Z ultra was released so I bought the new version. I have been using it both pre, during, and post renovation and its performance has been flawless.I purchased the water exchange system for it which allowed me to have it plumbed in as part of my overall renovation and not worrying about filling or emptying tanks EVER has been amazing.The cleaning power is superb and the App always stays connected and I found it easy to use. It mapped accurately and let me divide and name my spaces as I wanted. I even changed the location of its home base when I renovated and it automatically figured out the new location of the base.This machine and its intuitive design has made an enormous difference in my life, giving my time back to me while keeping my new floors company-ready at all times. Zero regrets!!!
JMacdonaldAkbari –
Originally I liked the idea of this vacuum over others. As a single construction worker with a dog, I needed the help around the place to keep things tidy and have a vacuum that can navigate the odd tool or bag laying around. This vacuum boasts better obstacle avoidance so that was a big factor.However I soon learned that this robot and brand has very little information on their product offerings, accessories, and abilities. I was told id be able to get a plumbing system to have it self empty and refill – I could not. Then it said I could get a floor maintainer, heavy duty detergent, and or stain removing solution with its dedicated port – it has never been in stock and have been given no date by narwal themselves. Last but not least, since running out of detergent, they have no stock on any replacements and I was told to just use water and that they are sorry.I would avoid purchasing from Narwal based off of this experience. I will be returning mine and going to a competitor.
Linda –
Used daily for 4 months with 2 cats – super quiet (never disturbs naps!), ZERO hair wrapped in brushes, sucks up litter/food instantly. Still works like new! Best pet-owner investment ever.